We do thank you for giving us the opportunity to be of service. Your real complaint seems to be with the pricing as indicated by Lisa in the previous complaint which does not seem fair due to the fact that we made accommodations for the additional hair services requested and still met your timeline. Primp and pamper yourself silly during a day at Synergy Spa & Aestheticss salon in Raleigh. Primary 8300 Health Park Raleigh, North Carolina 27615, US Get directions Employees at Synergy Face + Body Matthew Addison Director of Marketing at Synergy Spa, Aesthetics & Wellness/. I am sure you were offered hot tea, coffee or water located in the seating area. Our prices are actually below pricing at other salons on the resort island. The prices for formal styles is $80.00 and up. Our prices are clearly posted on our website and on our brochures at the front desk. I understand that everyone was very pleased with their hair until they had to pay. It is not that the services could not have been performed but that they could not have been performed in the time period allocated. In the time constraints given there was no way to perform intricate styling that would have required additional time. Normally wedding styles take approximately 45 minutes to perform. Synergy Face + Body is a full comprehensive spa, med spa, laser center and plastic surgery practice, which offers a state of the art private operating room. but that you added at the last minute two additional wedding styles. She has indicated that there were originally only three wedding styles to be performed between 12:00 and 3:00. I have spoken to the stylist that performed the services for your group. I see that your group has posted several complaints regarding the services and the prices. Sorry to hear that you were dissatisfied with the services that you received.
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